New to Roberts Heating is our online shop. We appreciate that sometime customers are too busy to get down to the showroom to have a look at the range of stoves we have on offer, therefore we have added the shop to our website. After browsing what we have online why not give us a call, we’d love to hear from you.
To Mathew & the team at Roberts Heating, thanks a million for your help. We love our new stove!
To Glen, Becki, Alan and Mathew, Thank you so much for all your advice, knowledge and understanding you have shown me on my journey to buy a woodburner it is much appreciated. I would certainly recommend your company to family and friends. Thanks again
Dear Sir, We wish to praise your staff, who came to change the class in the log burner today, we forgot to ask his name, he was so well mannered and obliging, It’s not often in this day and age when you meet people like him. Well done your staff!!!
To Becki and Glen, Just wanted to thank you for all of your hard work that went towards getting the woodburner into the yurt. It made Hatties day even more special and will be brilliant for all at our winter courses. Thanks again
Just had a morso 6148 stove fitted, it’s very modern and trendy also works beyond my expectations with how long it gives heat out for. The Roberts fitters did a very tidy job fitting the external stainless chimney which I chose in black. I would buy from Roberts again without hesitation after the level of service I received, thanks very much to all involved.
Brilliant help and service when we needed replacement glass and fitting from Roberts Heating!! We live out of area too and Matthew came to us twice doing replacement glass, servicing and chimney sweep! Would definitely recommend and will continue to use in future! Also must mention how helpful and friendly Becky in the office is too. A professional, friendly business with great staff!
The service I received was fantastic from start to finish. I went in to Roberts heating and was impressed from the start, very knowledgeable, really helpful, no hard sell just honest, expert advice. Glenn, Matt and Becky were a pleasure to deal with, a professional, friendly service with a real focus on the customer. I’m delighted with my stove, Matt did a great job on the installation and John did an excellent job on the building work. I wouldn’t hesitate to recommend them to anyone
I have just had a multi fuel Charnwood C4 burner fitted. He did a brilliant job, professional, great attention to detail and I am so pleased with the service from sales staff from selection to fitting I have received. Excellent service!!
Fantastic service, I visited the show room on Saturday and was welcomed by Glen, left to browse at my on leisure with no pushy sales etc, after discussing my requirements with him he suggested a site visit to assist/advise that took place this afternoon, very punctual, helpful – suggested better more cost effective options and ideas, good old fashioned service. I look forward to dealing with you again in the not to distant future. Ric
I have had a wood burning fire fitted by this company and I must say the quality of the wood burning stove is excellent as I have looked at many wood burning stoves this is by far the best . The customer service was very good quick prompt installation the tradesmen had a high standard of expertise and my fire looks wonderful I wish I had one years ago. I must also say that it is nice to speak to people that value their customers old fashioned customer service not having to rely on a on line service. I would highly recommend this service. First class!
Excellent service from going in the shop meeting Glen and Becky to the building work from Alan and the fitting by Matthew. Really pleased. Will definitely be recommending you to family and friends.
I have just had Woodburner fitted by this shop. The service from Mathew, Alan and Glen was excellent !! The quality of the finish is excellent. If your looking for a Woodburner I would highly recommend this shop the slim line Dunsley Fire is excellent value for money.
What a fantastic company Roberts Heating are. They have installed a Charnwood Island 1 stove in our living room along with an Oak Beam. From start to finish the craftsmanship was excellent. All their staff are really helpful and friendly. Many Thanks
Great service all round, and very pleased with the aspect 5 log burner..i would certainly recommend Glen and his team!
Brilliant service, best value and service in North West area to supply and fit another Charnwood Cove1 when we moved house. Would not hesitate to recommend, stove is stunning
Superb service from Glen and Becki, from initial visit and advice through to a 5* installation – thanks guys!
“To all at Roberts Heating, For helping me chose, for advice, and for not getting irritated at my indecision. Also for the installation which was hassle free and competent. A very BIG thank you.
To Glen & Team, We would just like to say a massive “thank you” for your help with our fire… She’s a good little burner!